What is the value of customer service?

By Robert J. Tamasy To download a print version, please click here Recently I was among nearly 500 people affected when a local medical facility decided to close a specialised care centre that had served our area for 15 years. The patients, many of whom had been going...

The Power of Admitting ‘I Don’t Know’

By Jim Mathis To download a print version, please click here I was at a business seminar where the instructor advised attendees to never say, “I don’t know.” She said a better response is, “That is a good question,” or “Let me find out...

5 Steps to Success, as Modelled by Nehemiah

By Rick Boxx To download a print copy, please click here Some people view the Bible strictly as a religious book, failing to see its relevance for every day. However, it can serve as a very practical, common sense guide for any aspect of life – including the business...

‘You are now entering the Mission Field’

By Robert J. Tamasy To download a print copy, please click here  When you hear the term “mission field,” what comes to mind? Typically, we think of a distant land, with people living in an alien culture, speaking an unfamiliar, even strange language. Have you ever...