5 Steps to a Healthy Business Culture

By Rick Boxx To download a print version, please click here In my book, Unconventional Business, I identify five steps towards developing a healthy, ethical culture within a company or organisation. The first step is “Assessing the strength of your culture.” Years...

Marks of a Great Leader

By Robert J. Tamasy To download a print version, please click here I seem to be an information packrat. I collect articles, columns and various notes, and hang onto them for years for future reference, not knowing when or how I might use them. Recently I came across a...

What is the value of customer service?

By Robert J. Tamasy To download a print version, please click here Recently I was among nearly 500 people affected when a local medical facility decided to close a specialised care centre that had served our area for 15 years. The patients, many of whom had been going...