THE FRUSTRATED CUSTOMER

to download a print copy of this weeks study, click here   BUSINESS DILEMMA EDITION Editor’s Note: This is the first in a series of monthly editions of “Monday Manna” that will focus on common business dilemmas and ethical issues we confront in the workplace....

BALANCING ‘DOING’ WITH ‘BEING’

BALANCING ‘DOING’ WITH ‘BEING’ By Jim Langley  In William Shakespeare’s classic literary work, Hamlet, he includes the famous words, “To be, or not to be – that is the question: Whether is nobler in the mind to suffer the slings and arrows of outrageous fortune...

CUSTOMER FIRST – OR SHAREHOLDER FIRST?

CUSTOMER FIRST – OR SHAREHOLDER FIRST? By Rick Boxx Jack Ma, founder of Alibaba Group Holding Limited, a pace-setting e-commerce company, and one of the wealthiest business people in China, explained his simple, straight-forward business philosophy during an interview...

THE BEST THINGS ALWAYS TAKE TIME

THE BEST THINGS ALWAYS TAKE TIME By Robert J. Tamasy It used to be said that “a watched pot never boils,” but with the advances in technology, a more current version of this saying might be, “a watched microwave never beeps.” It seems that whether in business, in...